Cookie policy

A cookie is a small text file — usually a few hundred bytes, about the size of a short email — that a website asks your browser to store. The next time you visit that site, your browser hands the cookie back, which lets the site recognise you without making you log in again.

Cookies aren’t programs. They can’t run code, install anything, or access files on your device. They’re just labels. What matters is what the site stores in the label and what it does with the information on the return trip.

Alongside cookies, we also use a few related technologies: local storage (a bigger storage bucket the browser offers for persistent preferences), session storage (the same but cleared when the tab closes), and tracking pixels (transparent 1×1 images embedded in emails or pages that fire when loaded). We’ll refer to all of them collectively as “cookies” below, because typing the full list every time would be tedious.

Cookies help Spinago do a few specific, useful things:

Keep you logged in. Without a session cookie, you’d re-enter your email and password on every page load. Login cookies are short-lived and tied to your device.

Remember your preferences. The currency you deposit in, your preferred language, whether you’ve chosen light or dark mode, which games you’ve favourited — all of it lives in cookies so you don’t have to set them again every visit.

Keep the site secure. We use cookies to detect suspicious patterns — sudden geolocation changes, unusual login times, signs of automated play. These checks protect your account and ours.

Understand how the site is used. Aggregated, anonymised analytics tell us which pages are slow, which flows confuse people, and where new features land well. We don’t use this data to identify individual players.

Deliver promotions, if you’ve opted in. Marketing cookies only fire for players who have explicitly agreed to personalised promotions. You can turn them off any time in your account settings or through your browser.

Cookies fall into four buckets depending on what they do. In order of how essential they are to the site working:

1. Strictly necessary. Login session, CSRF protection, load balancing, fraud prevention. Without these the site breaks — you can’t log in, deposits don’t clear, games won’t load. There is no opt-out for this category because turning them off means turning the site off.

2. Functional. Language, currency, favourites, filter state, last-played list. These are the cookies that make Spinago remember you between visits. You can block them in your browser, but you’ll need to reset preferences every time you come back.

3. Analytics. Page-view counts, scroll depth, time on page, feature usage. Used to improve the product. Data is aggregated at the account level before our team sees it — no one is watching what any specific player does in real time.

4. Marketing and advertising. Retargeting pixels, conversion tracking, and personalisation of promotions. Only loaded if you’ve opted in. You can withdraw consent at any time, which clears the cookies within 24 hours.

First-party cookies are set directly by auspinago.com. We control them end to end: what’s stored, how long it lives, who sees it. Most of the cookies on this site are first-party.

Third-party cookies are set by services embedded in our pages — payment processors, live chat, analytics providers, game provider iframes. These services need their own cookies to work, and they’re governed by their own privacy policies, not ours.

We only embed third parties we trust, and we only include the ones necessary to deliver the service. The main categories:

Payment processors (card gateways, PayID, crypto on-ramps) — to process your deposits and withdrawals securely.

Game providers (Pragmatic Play, Evolution, NetEnt, and others) — games run in provider-hosted iframes and use their own session cookies to track your seat at the table or spin position.

Live chat and support tooling — so our support team can see your conversation history when you return.

Analytics and security infrastructure — to measure usage and detect abuse.

Browser-level settings can block all third-party cookies at once. Doing so may break payment and gameplay but won’t stop you from browsing the site.

Cookies are either session cookies (deleted when you close the browser) or persistent cookies (stored for a set duration). We use both, depending on purpose.

Login session cookies — expire when you log out or close the tab (typically within 24 hours of inactivity).

Preference cookies — persist for up to 12 months, long enough to carry your settings across normal usage.

Security and fraud-detection cookies — persist up to 30 days while a pattern is being assessed.

Analytics cookies — typically 6–13 months, depending on the provider.

Marketing cookies — up to 12 months from the last time you interacted with the campaign, or until you withdraw consent.

You can clear all cookies at any time through your browser settings. Doing so will log you out and reset your preferences but is otherwise harmless.

When you visit Spinago, we ask for your consent to use non-essential cookies (analytics and marketing). This consent model reflects requirements under the EU General Data Protection Regulation (GDPR) and similar privacy laws worldwide. You can:

Accept all. Gives you the full personalised experience and helps us improve the product.

Reject non-essential. Keeps the site fully functional. You won’t get marketing personalisation and we won’t collect analytics from your sessions.

Customise. Pick and choose per category — analytics on, marketing off, for example.

Your choice is stored in a preference cookie that lasts 12 months. After that, we’ll ask again. You can change your mind any time by clearing cookies, revisiting the banner through the footer link, or going to the preference centre in your account settings.

Withdrawal of consent doesn’t affect the lawfulness of any processing that happened while consent was active. It just stops future processing.

Every major browser lets you view, block, or delete cookies from its privacy settings. The exact steps move around with updates, so the best approach is to search your browser’s help for “manage cookies”. Quick pointers:

Chrome — Settings → Privacy and security → Cookies and other site data.

Safari — Safari menu → Settings → Privacy.

Firefox — Settings → Privacy & Security → Cookies and Site Data.

Edge — Settings → Cookies and site permissions → Manage and delete cookies.

Mobile Safari and Chrome — in Settings on the device, under the browser app’s entry.

Blocking all cookies will prevent you from using Spinago normally — logins won’t hold and payments will fail. Blocking third-party cookies only is generally safer and still protects most of your privacy.

Some browsers send a Do Not Track (DNT) header with every request. The signal is inconsistent across the web — there’s no universal standard for how sites should respond to it — and we don’t treat it as a legal consent withdrawal. Use the in-app preference centre for that.

The newer Global Privacy Control (GPC) signal, where enabled, is treated as a valid opt-out of “sale” and “sharing” of personal data under laws that recognise it (primarily the CCPA/CPRA). We don’t sell personal data anyway, but when we receive a GPC signal we also stop loading marketing cookies for that session.

Spinago is strictly for adults 18 and over. We don’t knowingly serve cookies to anyone younger. If a minor registers — which we actively try to prevent through KYC — and we detect it, we close the account and delete any cookies linked to it.

If you’re a parent or guardian and suspect a minor has used the site, email [email protected] and we’ll act the same day.

We update this policy when we change what we collect, which providers we use, or how long we store things. The effective date at the top of this page always reflects the latest version.

For material changes — anything new in the “what we collect” section, or a new third-party provider — we trigger the consent banner to reappear so you can review.

Questions about cookies: [email protected]

Other privacy questions: see the full Privacy Policy, which covers every category of data we process, not only cookies.

We respond to privacy correspondence within 30 days, typically within a few business days.